Emotional Bank Account

I was taught this concept years ago, back at Stripling Blake some time in the 80’s. It was introduced to me as a management protocol, suggesting we invest in other people’s EBA’s (emotional bank accounts) by doing nice things, treating them positively, doing what we can to build relationships and morale. Another part of this touched on the subject of making withdrawals, when you had to request something of someone or you needed something from them. I began to apply this process, this concept of an emotional bank account to my life. I began to carefully invest in the people around me, most especially my wife.